Privacy Policy

Privacy Policy

Who we are

TT, Turistične agencije, Marija Šepetavc Turković, s.p. , is a fully licensed Tour Operator based in Slovenia, covered by insurance policy by Zavarovalnica Triglav, d.d. Miklošičeva cesta 19, 1000 Ljubljana, under the number:

  • Deposit insurance policy: TK48000700133
  • Guarantee letter for the insurance of the cost of returning persons from a tourist trip: TK49901341461,

ID LICENCA TA: Organizator: 1972, Agent: 1973 DŠ: 46401962

Headquartered in Kunaverjeva ulica 9, 1000 Ljubljana Slovenia

Our website address is: https://www.itt-travelagency.com.

This website is managed by:

ITT, Turistične agencije, Marija Šepetavc Turković, s.p

 

Along with our Terms of Service and Cookie Policy, this policy explains how we collect and handle your information across all of our websites, mobile apps and other services. We’ll review this policy from time to time to make sure it’s up-to-date. If we make changes, we’ll post the latest version here. When we make significant changes, we’ll let you know when you next access our services, or by other communications.

  1. How do we collect personal data?

We collect your data on our website, mobile app, via email, phone and forms the we send to you per our email or you fill in on our website.

 

  1. What personal data we collect and why we collect it

2.1. Personal date for the reservation of your trip

When you book on our website, mail, phone, personally. We need your personal information, which you provide tu us  voluntarily.

Personal data that we need in process of reservation your trip, transfer are: passenger name, nationality, gender, phone number, e-mail address, credit or bank card details, information on special care, flight details, confirmation number, date of birth, details of travel documents, sensitive personal dana

Processing sensitive personal data
In certain cases we also need to process special categories of personal data (sensitive personal data), e.g. health related data, for example when you request special assistance from us and/or an airport operator (such as the provision of oxygen), or when you provide us with information about your fitness for fly (for instance if you are pregnant, or allergy information) for safety reasons.

To process your sensitive personal data we will need to obtain your specific consent, otherwise, we may not be able to provide you with the requested service(s). We may use your sensitive personal data where necessary in order to establish, exercise or defend legal claims, and to ensure complience with the mandatory legal requirements. The transfer of your sensitive personal data to third parties, even outside the European Economic Area may also be required during the provision of the services requested from us based on mandatory legal provisions.

All this date you provide to us are standard  for administrative use and legal by The Law Of Tourism In Slovenia and part of our General Terms and Conditions.

 

For your further personal information, we may also forward your personal information to third parties who provide services related to your trip or transportation.
In that case, we are not responsible for any damage done by the service provider.

The data we have collected from you for booking a trip we keep up to 3 years or requestet by the law of Slovenia.

These data will not be used for marketinng or for any other purpose, unless you have given us a special consent.

If in doubt please contact us via email: marija@itt-travelagency.com

Consequences of refusal/failure of providing personal dana

 

Please be aware that we need the personal data listed up in Booking process and reservations forms in order to perform the General Conditions of Carriage and provide you with our services. If you do not provide us with the requested personal data we will not be able to provide you with all or parts of the services you have requested. If you withdraw your consent or do not provide the consent for the use of your sensitive data mentioned in processing sensitive personal data, we may not be able to provide all or parts of the services you have requested. Please note that in these circumstances you will not be able to cancel or obtain a refund of any fees you have paid.

2.2. Other personal data we collect and why we collect it web site visit: https://www.itt-travelagency.com

  • Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  • Contact forms

If you provide your personal information when completing a contact form for the purposes of sending a request we will save the data provided so that we might deal with the enquiry and any subsequent contact. This data will not be given on to a third party without your permission.

  • Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

  • Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

  • Analytics

Our website uses certain functions of the web analysis service Google Analytics. This provider is  Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics makes use of the so called “Cookies”. Cookies are small text files which are uploaded to your computer and are saved to your browser and allow the analysis of access data to our website.

Information mined through cookies are generally transmitted over to a Google server in the USA and stored there.

More information relating to the handling of user data through Google Analytics can be found in Google’s own data protection statement: https://support.google.com/analytics/answer/6004245?hl=en

2.2.1. Who we share your data with 

Your data is handled by site owners’ employees and strictly comply with the GDPR law.

Without your consent, your information will not be disclosed to third parties or publicly.

2.2.2. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

2.2.3. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

2.2.4. Where we send your data

Visitor comments may be checked through an automated spam detection service.

2.2.5. What data breach procedures we have in place

SSL-Encryption

We use secure SSL-encryption to ensure the integrity of your personal information when provided via our website for example when sending requests. A secure connection is signified via the change of web address from “http://” to “https://” and via the lock symbol which will appear on your browser window. When this SSL encryption is activated in this way, data entered cannot accessed by third parties.

 

If you have any questions relating to data protection or to our privacy policy detailed here, please don’t hesitate to contact us for more information.

 

Please contact us via our email info marija@itt-travelagency.com

date : 24.05.2018